Friday, May 3, 2013

Tell-Tale Signs of a Good Medical Transcription Company

When you want to have the best medical transcription, you need to find companies that offer great service and employ good quality transcriptionists. The crucial nature of transcribing medical records dictates that health care facilities should carefully select the service provider they wish to hire. After all, the success or failure of the patients' treatment may depend partly on the service providers' ability to give accurate transcriptions of medical records.

The proliferation of companies offering transcription services make it quite difficult to select which one to hire. Since there is variety of choices, great complexity also comes in.

Check the Track Record

Generally, the quality of a medical transcription service can be predicted based on their track record. When scouting for a company to hire, inquire how long they have been in the business. If they've been doing the business for quite some time, it only goes to show that they have the capacity to deliver the services required of them. Avoid dealing with start-up companies as they may not have the competence to perform what you need them to. Also, ask how many clients they have served over the years. It would be much better if they can provide references so you can verify their legitimacy.

Verify their Services

It is not enough to deal with a medical transcription provider company that has been in existence for a long period of time. The choice of company should also depend on their other capacities. First consideration is the customer support that they offer. Occasions like the need to clear out some concerns are definitely unavoidable. Thus, they should be reached as soon as practicable. Good companies must be able to offer 24/7 toll free support to their clients. Second is to check whether or not the company utilizes web-based program. Apart from being a mere technological advancement, gaining immediate access to reports is critical. Third, look at the company's quality control system. Accuracy is essential especially when dealing with medical records. So it is only important that the company employs proof readers and other control mechanisms to ensure that the output is as precise as can be.

Billing and Output Delivery

Before signing up, ask about how the company bills you. Some companies bill you at per line basis while the others opt for per page or per audio minute. Do your own accounting regarding this matter and check in which method can you save more bucks. Also, medical transcription services usually have their standard turn-around time (TAT). Good companies can give output in less than 24 hours. If the documents are rush files, they can also adjust to the needs of the client. If the company cannot give you this output, it's better to look for another company.

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